Privacy Policy

Zoome Casino processes the personal data of Australian players with one clear goal: to operate a secure, compliant, and trustworthy platform. This policy explains every aspect of how we handle your information.

Information We Collect

Zoome gathers data across these categories:

• Identity — full name, date of birth, nationality, Australian address
• Contact — email address, phone number
• Financial — payment methods, AUD deposit and withdrawal history
• Behavioral — game activity, session patterns, bonus usage
• Technical — IP address, device identifiers, browser type, login timestamps

How We Use Your Information

Data is applied to defined operational purposes:

• Account activation and management
• AUD financial transaction processing
• KYC and AML obligations under our gaming license
• Loyalty level and Comp Point system operation
• Customer support and dispute resolution

Data Retention and Deletion

Data is retained throughout your active account and the minimum legally required period after closure. Non-regulated data is deleted upon verified request. Financial records may be held longer under AML compliance obligations.

Security

Zoome Casino applies:

• SSL/TLS encryption on all transmitted data
• Restricted-access server environments
• Regular internal and external security reviews
• Staff protocols for all personal data handling procedures